| Community Operations & Sales Associate
Main working hours: 09:30 AM – 06:30 PM Monday-Friday, 5 days per week Work Location: Lai Chi Kok Salary: $16000-18000 (depending on experience) Please send your full resume and a short cover letter with position title in email heading to: Or via JobsDB |
Role Brief Description
Are you the kind of person who loves connecting with people, organizing great experiences, and making sure everything runs smoothly? Do you believe in the power of business for good and want to be part of a growing movement?
We’re looking for a Community Operations & Sales Associate to join our energetic team at Dream Impact! You’ll be the go-to person for our members and visitors—whether it’s welcoming guests, handling inquiries, coordinating events, or making sure our space is running at its best. This is the perfect role for someone who’s organized, people-oriented, and excited about being part of a purpose-driven community.
At Dream Impact, you’ll get to learn by doing—gaining valuable experience in community engagement, sales, operations, and event planning. If you’re a proactive, detail-oriented, and outgoing team player, we’d love to have you on board!
Duties and Responsibilities
- Be the first point of Dream Impact! As the main receptionist, you will welcome members and guests, ensuring they feel at home while representing Dream Impact’s brand values.
- Manage first touchpoints—Handle customer inquiries via phone, in person, and through social media, providing clear and engaging introductions to our products and services.
- Oversee daily operations—Manage facility bookings, ensuring a smooth and organized coworking experience for all members.
- Coordinate event logistics—Support event bookings, venue setup, and AV/tech needs for community events, workshops, and private functions.
- Support membership administration—Assist in drafting contracts and agreements while keeping internal databases updated with the latest membership information.
- Maintain a professional and welcoming space—Ensure common areas are tidy, organized, and conducive to a productive working environment.
- Optimize coworking resources—Monitor and improve the utilization of shared amenities, ensuring efficiency and availability.
- Handle administrative tasks—Assist with inventory management, vendor coordination, and regular reporting to support smooth operations.
- Foster community engagement—Occasionally plan and execute networking events, workshops, and community-building initiatives to strengthen member connections.
- Work with the management team—Identify opportunities to enhance the overall member experience and improve operational processes.
Experience and Requirements
- Strong organizational and multitasking skills, with a detail-oriented and systematic approach to work.
- Basic understanding of customer service principles and the ability to handle inquiries effectively.
- Excellent communication skills, with the ability to respond to customer inquiries in a professional and engaging manner.
- Proactive, positive, and collaborative mindset, with a strong willingness to learn and adapt.
- A genuine passion for social entrepreneurship and a people-oriented approach to building relationships.
- Demonstrates discipline, self-motivation, integrity, honesty, responsibility, strong work ethic, and empathy in all professional interactions.
- Fluent in Cantonese (spoken and written) with strong professional writing skills.
- Proficient in English (both written and spoken) with the ability to communicate effectively.
- Candidates with design skills (e.g., Canva, Photoshop, Illustrator, video editing) will be highly preferred.
Work Environment
- At Dream Impact, we embrace authenticity—a workplace where you can bring both your professional expertise and personal passion to create meaningful impact. We believe in empowering our team with the freedom to implement ideas that enhance our space and community. This role offers a dynamic mix of hands-on operations and with intellectual problem-solving on digital platforms. The diverse and evolving nature of the work ensures that the skills you gain here will be highly applicable to future career opportunities. As part of our small but high-performing team of seven full-time employees, you’ll experience a collaborative and agile work culture where efficiency, ownership, and innovation are valued. We provide our employees with autonomy to get things done in ways that maximize impact.
What Will You Learn?
- Operational & Facilities Management – Gain hands-on experience managing a shared workspace and its amenities.
- Sales & Business Development – Understand the sales process and how to convert inquiries into long-term partnerships.
- Community Building – Learn how to foster meaningful connections within a purpose-driven network.
- Event Management – Develop skills in planning and executing impactful events and workshops.
- Networking & Customer Engagement – Master the art of relationship-building with changemakers and stakeholders.
- Hong Kong’s Social Enterprise Ecosystem – Deepen your understanding of the local impact-driven business landscape.
Our Benefits
- Venue sales bonus structure
- 10 days annual leave
- Birthday leave
- Bank holidays
- Sick leave
- Volunteer leave
- Medical insurance
- Over-time compensation
- Double pay
- Event space for employees to host events
About Dream Impact
Dream Impact is a purpose-driven community dedicated to building a society where people and businesses make conscious choices—about the work they do, the things they buy, and the values they uphold. We believe that by fostering collaboration and strengthening relationships—with ourselves, each other, and our environment—we can create a more sustainable and harmonious world.
Our mission is to support changemakers from different sectors through transformative experiences and community-building initiatives that lead to more sustainable business models. We do this by connecting socially-minded entrepreneurs with the right resources, bridging communities to unlock new opportunities, and supporting the growth of social startups, businesses, and innovations
Company Stage
As we approach our 8th anniversary in 2025, Dream Impact is stepping into an exciting new chapter of sustainable growth and greater impact. Our vision is to strengthen our role as Hong Kong’s premier co-working and event space for social innovation, providing a thriving hub for changemakers.
We are expanding our community-driven events and initiatives, empowering our members to scale their businesses and drive meaningful change. We would love to have you be part of this exciting phase in our journey of using business as a force for good!
Personal data will be used for recruitment purposes only. Rolling interviews begin immediately.
Please send your full resume and a short cover letter with position title in email heading to:
Or via JobsDB
https://hk.jobsdb.com/job/82305549?ref=hirer-jobs-list